Support and service

We provide high quality technical support, maximizing returns on generation by optimizing plant performance.

On site services

BOKAhydro equipment packages are specifically designed to minimise unscheduled downtime and our after-sales service is available throughout the life of each project including:

Site installation or supervision of installation of electro-mechanical equipment
Commissioning of electro-mechanical equipment
Education and training of client operating stuff
After sales services of power plant equipment
Site inspection
Energy recovers with rotation parts in new profile for all kind of turbine runners
Renovation of old plants and equipment
Making reverse engineering

Scheduled maintenance; Consumables & Spare Parts

We provide regular maintenance including:

Elaboration of scheduled maintenance programme
Execution of scheduled maintenance & service works
Listing of necessary spare parts for uninterrupted operation procurement of spare parts with continuous refilling
Listing of consumables (grease and oil filling, filters, packing etc.) procurement of consumables with continuous refilling
Report on performed maintenance

Remote control support

Fully automated SCADA system through WebSupervisor 4.0 App provides live insight:

Operational status
Current power output of each hydro turbine
Pressure/Vibration/Temp. values
UPS and Generator values
Run hours/Production from day one
Failure state

and allows:

Error handling and notifications
Monitor, control and modify parameters
Yearly update of parameters
Possible corrections via modem (internet connection)

Application is optimized for mobile devices

Plants performance optimization

Optimization services are based on thorough site inspection, analysis of historical operation records and a review of abstraction and impoundment limitations. Mainly the following amendments to:

Making reverse engineering
Case studies of governor, automation and remote control systems
changes in operational regimes
Energy recovers with rotation parts
Refurbishment of existing governors
Remote control system (SCADA) applications

Pelton turbine installation

Given the Economic viability of the project and the Characteristics of the hydro-electric power plant, we advise different designs of Pelton turbines.